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Terms & Conditions

Booking and payment

Please contact me using the Enquiry Form, phone or email to discuss your requirements and to check availability. If you decide to proceed with a booking, you will be sent an invoice, a participation form, and a kit list.

If your booking is made more than 4 weeks before the activity is due to take place, payment of a non-refundable deposit (25 % of the total cost) is required to confirm your booking. By paying the deposit, you agree to pay the balance (75 % of the total cost) no later than 4 weeks before the activity is due to take place.

If your booking is made less than 4 weeks before the activity is due to take place, full payment (100 % of the total cost) is required to confirm your booking.

Details of how to make payment will be shown on your invoice.

Cancellation

If you need to cancel your booking, please contact me by email as soon as possible.

If you cancel up to 4 weeks before the activity is due to take place, a refund will be made, less the non-refundable deposit.

If you cancel less than 4 weeks before the activity is due to take place, no refund will be made.

In the unlikely event that I need to cancel your booking, you will be offered a full refund, or the opportunity to transfer your booking to an alternative and mutually agreeable date.

In the event of cancellation, by you or by me and for any reason whatsoever, under no circumstances am I liable for any additional costs (e.g. transport, accommodation) which you may have incurred in relation to your booking with me. I strongly recommend that you take out cancellation insurance, for example through the British Mountaineering Council.

Participation form

Please complete and return your participation form to me as soon as you can after booking.

If booking on behalf of a group, each participant must complete and return a participation form (i.e. one participation form per person).

Participation forms for young people (those under the age of 18 at the time of the activity) should be completed by a parent or legally-appointed guardian.

Medical declaration

You will be required to complete and return a medical declaration before undertaking an activity with me. This will declare that you are physically fit to take part in the activity which you have booked, and detail any medical conditions, medication or injuries which might affect you. I strongly recommend that you consult your GP or other appropriate medical professional if you have any doubts regarding whether a given condition will affect your ability to participate safely. For details of how this information will be treated, please refer to the Privacy Policy.

Equipment

You will be sent a detailed kit list at the time of booking. You are responsible for ensuring that you are appropriately attired and equipped for the activity being undertaken. I reserve the right to deny your participation if, in my opinion, allowing you to participate may jeopardise the safety of yourself or others.

Amendments to plans

For your safety, it may be necessary to amend the plan for your activity, for example due to particularly adverse weather or snow conditions on the day. In such cases, I will always work with you in a constructive manner, aiming to give you the best possible experience by delivering a meaningful and rewarding day out. I will always strive to meet the objectives for the day, but cannot guarantee the completion of any particular route or climbing any particular summit on a given day.

Photography

During the activity, I may wish to take photographs of you, for advertising, marketing and other promotional purposes. Your express permission to allow (or not) such photographs to be taken will be sought before the start of the activity.

Young people

People under the age of 18 are welcome to participate in any of the activities offered by me, provided they are accompanied at all times by either a parent or legally-appointed guardian.

Pets

Pets are not allowed to accompany participants at any time during your activity with me.

Personal data

For the purposes of fulfilling the obligations of the General Data Protection Regulation, a full Privacy Policy is available to view.

Participation Statement

By booking with me, you acknowledge that you have read and understand the Mountaineering Scotland Participation Statement:

"Mountaineering Scotland recognises that climbing and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement."

You acknowledge the risks associated with the activity and understand that, while I will make every effort to mitigate such risks, they cannot be removed entirely.

I strongly recommend that you take out personal accident insurance, for example through the British Mountaineering Council.

Legal

These Terms & Conditions form the basis of your contract with me and shall be governed by Scottish Law.

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